Cancellation Fees: (% of total price) The Company is not responsible for such risks and dangers that may arise beyond its control. Air Inclusive Trips We require notice at time of reservation to arrange services or if the need for such services arises after reservation, as soon as the need is known. This is frequently undertaken with little or no advance notice to river cruise operators, and can cause The Company(or the tour operator if applicable) to make changes to the published itinerary or to operate part of the itinerary by substitute vessel, motorcoach or hotel accommodation with little to no advance notice. Here you will find important information to assist you in your preparations to your cruise vacations: NOTICE: Health and safety protocols, guest conduct rules, vaccination requirements and regional travel restrictions are fast evolving, vary by cruise line, ship, destination and travel supplier, and are subject to change without notice. Login to your account to add optional excursions. Special Needs & Participation Requirements, Information Required for Reservation & Travel. Raise your sights and set your sails for the rivers of Europe, South America, Asia, and Africa on an Avalon Waterways cruise. <8: 100% The following applies to Intra-Trip Air in South America, Asia, and Africa. Immediately after making your reservation, you will be asked to create your account and register for your trip. <47: 100% Deposit, Payments, Confirmation & Invoicing. Tropical storms or hurricanes Log In Register. Adventure is knocking. Reservations made after the final payment date require full payment at the time of reservation and will include any late reservation fees. All trips that include the Ghan Train Deposit, Payments, Confirmation & Invoicing o Trips that include Camino de Santiago Monday to Friday - 8:30 am to 5:30 pm. Visit Bratislava, Slovakia, and discover the quaint streets of Old Town. Service Responsibilities Please stand by . Relaxed luxury flows throughout the ship in every detail from friendly crew to expert Local Guides to personalised excursions in Classic, Active, and Discovery experiences. Trip services, including but not limited to, transportation, sightseeing, and accommodations are provided by third-party suppliers. It is your responsibility to know, understand and ensure you have the proper documentation for travelling with minors. 29-1: 80% See us for giant discounts on River Cruise Vacations . ^ Unless specified differently by destination or service booking window: January 1, 2023 through April 29, 2023. travel window: December 31, 2022 through December 30, 2023. view details. Cruise the world's legendary rivers in style with Avalon Waterways. Dietary restrictions you make known to The Companyor the tour operator if applicable It is your responsibility to review the current information on travel and security when making plans to travel with The Company (or the tour operator if applicable). Prior to check-in, for airfare purchased through The Company, The Company may be able to assist if you are rescheduled, delayed or cancelled. The Company(or the tour operator if applicable) will make reasonable efforts to accommodate special needs but cannot guarantee that it can accommodate in all cases. Book a Cruise At your discretion, you may inquire about early check-in when you arrive and pay the hotel directly for this service. Gender Plus, when you're in port during an Avalon Waterways river cruise, you can safely explore without WiFi and data usage thanks to the app's built-in GPS navigation which works offline! Check-in times vary worldwide and are solely at the discretion of the hotel. And the feeling is mutual. NOTE: There is an important new required step to completeyourreservation. Check out our range of tours and river cruises: If you have a current booking, and you cannot see it, click on "Link Existing Booking", ADD YOUR QANTAS FREQUENT FLYER NUMBER BEFORE YOU DEPART TO EARN POINTS ON YOUR HOLIDAY, Applies to new bookings from 13 April 2022. o Mamanuca Island Fiji Interstate: 1300 130 134 By agreeing to these Terms, you are agreeing to the following: o South Pacific AGENT RESERVATIONS ONLY In all cases, the person making the reservation represents and warrants that all participants have consented to, accepted, and agreed to be bound by these Terms. Check-in Times Unless available and selected during the reservation process, staterooms are assigned upon embarkation. If included rail or air services are unavailable, alternate services are provided at the expense of The Company (or the tour operator if applicable). A world beyond. Once The Company (and / or the tour operator if applicable)processes any payment for services, the price is guaranteed not to increase unless you amend your reservation *(see Errors & Omissions below). Hotels & Cabins The Company(on behalf of the tour operator if applicable)reserve the right to cancel your reservation and all services, and retain all related cancellation fees, if your information is incomplete or inaccurate. If a future travel/booking credit is not acceptable to you, in the majority of Force Majeure situations, you can notify the company within 21 days of advisement and you will be refunded the amounts paid by you for the portion of your trip impacted. If you do not notify the Company and / or the tour operator if applicablewithin 21 days of advisement, a refund is no longer available. Avalon Waterways Cancellations & Refunds Airfare Contract Cancellation Fees: (% of total price) But knowing the right amount of anticipation, the right amount of attention and the right amount of space to give each guest is an art. Holidays, Special Events & Venue Closures Holland America Cruise Line have engaged in, are engaged in, or are threatening to engage in behaviour that may adversely affect the safety, security, comfort, enjoyment, or well-being of other participants, suppliers (including Service Providers), or the tour operator, The Company representatives, or crew members, including, but not limited to, behaviour that is disruptive, verbally abusive, physically abusive, obnoxious, harassing, discriminatory, or obscene; 7-1: 50% There are, however, some terms and conditions you need to read before you book. Our staff and the Service Providersare not required or trained to assist with personal tasks. Except as provided by the Australian Consumer Law, theCompany (and/or the tour operator if applicable)has no responsibility for loss or damage to any baggage or personal belongings throughout the trip. Subject to promotional windows, multiple points incentives may apply, please see website Deals page for promotional terms & conditions. It was life changing and saved me. I'll cherish this trip forever., February 23, 2023 through December 31, 2023, January 1, 2023 through December 31, 2023, We've rounded up a selection of our guests' favourite itineraries, so you can travel and see. o Africa The history of Avalon Waterways, which celebrates its 10th anniversary this year, mirrors the saga of modern river cruising. have failed or refused to follow, or are failing or refusing to follow The Companysor the tour operators rules and procedures or the instructions of The Company, the tour operator, its representatives, the Captain or the crew members. It is understood that any assumptions of liability, waivers, or releases that are part of the suppliers terms and conditions or that are required by those independent suppliers will also inure to the benefit of The Company (and/or the tour operator if applicable). Avalon River Cruises is recognized for their all suite concept. In those cases, you will have to follow the instructions given by the Master or the crew of the vessel you will pass through. Cruise on Suite Ships with the widest stateroom views from your window-facing bed. While The Company (or the tour operator if applicable)will use its best efforts to ensure that adequate measures are taken, by agreeing to participate in a trip and/or optional excursions, you agree that you will indemnify and hold harmless The Company (or the tour operator if applicable)regarding the provision of medical care or the adequacy of any care rendered. Turning the tide in cruising. In the event you are removed, The Company or the tour operatorwill not be responsible for expenses for lodging, medical care, meals, transportation, or any other expenses incurred by you. Legal proceedings against The Company may be instituted only in a court within the State of New South Wales, and any claim involved in such proceedings shall be decided in See if you're eligible forour exclusive10% SAVINGSon shore excursions by calling1-800-377-9383. https://www.cosmostours.com.au/travel-waivers Bundled activities define cruises from each other. Force Majeure All other tours and cruises have a per person deposit amount of $500 (AUD) As you set sail down the worlds most legendary waters, weve curated a collection of the most intriguing experiences to immerse yourself in both on board and off. Air Routings You are responsible for additional costs if the alternate is higher. o Cruises on the MS Farah Company Representation You agree to not disrupt or interfere with the operations of the hotel, including its staff. Our boutique-hotel-inspired Panorama Suites feature the industrys only Open-Air Balconies with the widest-opening windows in cruising and decadent Comfort Collection beds that face the ever-changing scenery. Making Your Own Flight Arrangements Air-Conditioning Hassle-free and flexible, you dream it and we create it. Pricing for our trips and services areset by the tour operator and aresubject to change at any time prior to receipt of full deposit. Unless provided for in these Terms or under applicable law,The Company is not responsible or liable for any airline cancellations, schedule changes or delays. port taxes; In Australia, services come with the following consumer guarantees: Book and pre-pay optional excursions. Some ships and hotels have elevators, but many small ships do not. airline baggage fees, including checked and/or excess baggage fees; View more metro areas > For touring with Globus and Cosmos, The Company (or the tour operator if applicable)follows a mandatory, daily seat rotation on motorcoaches for all participantsfollowing recommendations by state, federal and country government agencies. You must notify The Company at the time of reservation if you are travelling with a wheelchair, or if the need for a wheelchair arises after the reservation, then as soon as that need is known. Date of birth }. Follow our social media and blog for the latest cruise and travel news, including our best vacation deals. laundry; telephone; minibar; Landslides Though hotels may have air-conditioning as a listed amenity, its usage is often unavailable at night or in the off-season. No refunds will be issued for unused services (late arrivals, temporary absences from your trip or early departures), for unused transportation where group activity tickets are involved, or for voluntary modifications made by you. On Avalon Waterways On a typical cruise, you see waves, water and more water. All trips that include the following Should you wish to cancel your reservation because of a hotel change, full cancellation fees apply. If you cannot see all of your bookings, click on "Link Existing Booking". General Touring Additional bags, if space is available, are charged extra and payable to the Tour or Cruise Director. optional excursions; Before you travel, look out for any outstanding actions you need to complete for your booking. Confirmation Triple Rooms Triple rooms accommodate three people, but do not guarantee three separate beds. You must have a passport to travel internationally. Payment of your trip indicates you accept these risks and dangers and agree to hold The Companyand the tour operator if applicable harmless for them. Suites all boast an 11-foot floor-to-ceiling sliding glass door/window that opens 7-feet wide, which essentially makes your entire room a balcony. entry/exit fees at airports; Riots or civil commissions or disturbances or any other acts of similar nature The international carriage of passengers is subject to international conventions and treaties, where applicable. accident or illness in remote regions without means of rapid evacuation or availability or medical facilities. If The Companyor the tour operator if applicable havenot received disclosure of requirements or disabilities that require reasonable accommodations for accessibility, and/or if your participation poses a threat to the safety or health to self or others, The Company may (or the tour operator if applicable)be unable to accommodate you for part or all of the Tour, Cruise or any services provided in connection with the Tour. Guest Communications The Company (on behalf of the tour operator if applicable)does not secure early check-in (unless specifically noted in an itinerary). You can book your next Avalon River Cruise through our website, or by calling us directly. Unless provided for in these Terms, or any mandatorily applicable law, such as the Australian Consumer Law, by purchasing your air services through The Company, you waive all liability for The Company for such air services, to the extent allowable under applicable law. guarantee as to fitness for a particular purpose; and No reduction on Galapagos cruises or Galapagos hotel stays; 60-46: 30% Avalon Waterways Travel documents, including eTicket receipts, will be sent approximately 2-3 weeks prior to your sailing (unless you opt out of e-tickets, in which case they would be mailed). Please contact your personal Cruise Consultant or CLICK HERE to email your questions. Welcome aboard your new home suite home! The Company (or the tour operator if applicable)requires your passport details prior to final documentation for all international travel. Please visit the State Department website at www.travel.state.gov, for the official and most up to date documentation requirements, and also for instructions on how to renew or obtain a passport. The following have a final payment date of 65 days to the commencement of services 65-47: 50% Wide-open views. <1: 100% Get ready to relax on one of Europe's majestic rivers, on board one of our most popular cruises, liked and loved by so many. forces of nature; Copyright All rights reserved. Any medical attention you require while travelling with The Company and/or the tour operator must be sought through a local medical facility, if/when available, for diagnosis. Weapons It can be life-changing, good-for-the-soul, and out-of-this-world all rolled into one. Creating your account is required to confirm your reservations. We filed in August, 2022 and were paid what we expected but not until February, 2023. The Company and the tour operator if applicable shall be entitled to recover from you any costs or expenses incurred by The Company, its representatives, the tour operator,or the crew members in your removal or the exercise or enforcement of this clause. Double-bedded rooms (one bed per room) are not guaranteed but may be indicated as a preference during the reservation. Delight in the difference and comfort. To learn more about the latest travel requirements for Avalon Waterways, CLICK HERE./p>. You are responsible for regulations for safety when accompanying minors. You have obligations and responsibilities when staying in accommodations provided via The Company or by the tour operator if applicable. Login to: View & manage your booking. Youd rather have an extra day exploring than a fancy chocolate on your pillow at night. Starting in in Vilshofen, Germany, sail to the lovely city of Linz, explore Ybbs, sail through the picturesque Wachau Valley, before arriving in to Viennathe City of Music. This Danube River cruise concludes in the Pearl of the DanubeBudapest. Explore the world as a traveller, not a tourist, on a trip packed with inclusions. Reductions 30-1: 90% Errors & Omissions We recommend you contact The Company prior to making a reservation to determine what reasonable assistance might be available. Dock to discovery takes mere minutes. By making a reservation via The Company, you acknowledge you are aware of the travel information advised by the government of your citizenship. Services will not be provided if you do not complete account set-up and you will be subject to cancellation fees. At the time of reservation, a non-refundable, non-transferable, per person, per trip deposit is required. Any costs incurred for medical assessments, diagnosis, and/or any other medically-related charges are your responsibility to pay and are due at time of services. In the event you are removed, you may be left at any city, port or place the motorcoach stops at or the ship calls without any liability to The Company or its representatives. Cancellation fees include all services on the reservation, except Travel Protection , which is always non-refundable. On an Avalon cruise, legendary landmarks and postcard-perfect landscapes are always in view. Information Required On our Travel Advisor Portal you will find sales and marketing tips and tools to help you sell Backroads to your clients and grow your business. Ways to Pay 60-8: 75% .m-player__divider { The advisors provided are experienced, accredited and uniquely knowledgeable when it comes to selecting the perfect Avalon Waterways river cruise or small ship cruise vacation. Motorised scooters are not permitted and cannot be accommodated on services provided by The Company (or the tour operator if applicable). 1-866-689-8611 Call Scenic on 1-866-689-8611. Cruises on Avalon Waterways The Company will send information (invoices, etc) to the email address provided when making the reservation. Restrictions & Minimum Age. The Company(or the tour operator if applicable) reserves the right to substitute hotels of similar standards at our discretion. Adventure is knocking. Gratuities are included for wait staff at included meals (excluding hotel meals in Europe), and porterage at hotels for one suitcase per person during the land stay of your trip (except on Cosmos ; exceptions exist on select tours based on hotel facilities and operational necessity). Pregnant Guests This is experiential river cruising, your way. All Tour / Cruise Directors, Local HostsSM, Local Guides, and ships crews speak English, and all trip commentary and instruction are conducted in English only. The following require a per person deposit amount of $750 (AUD) A valid US passport and visa (for certain destinations only) may also be required for your travel. Under no circumstances is The Company liable for any errors or omissions in the information provided by you to complete the reservation. Enjoy the perfect blend of elegance and ease where little touches are bold, gestures are grand and the views even grander. Please CLICK HERE to pre-register online. Final reductions are quoted with your reservation. Arrests Documents for Minors Theres a reason our ships are the critics darlings and favorites among our most discerning guests. Alcohol consumption is not permitted on any motorcoaches. This is experiential river cruising, your way. To the maximum extent permitted by applicable law, neither The Company nor any affiliate shall in any case be liable for other than compensatory damages, and you hereby waive any right to punitive or aggravated damages. Congratulations on your upcoming Avalon Waterways cruise and thank you for selecting The Cruise Web! Allowance Travel Terms & Conditions (PLEASE READ CAREFULLY)Reserving or participating in any travel services offered by Circuit Travel Pty Ltd. (authorised to do business as Globus, Cosmos, and Avalon Waterways) acting as tour operator or intermediary in the distribution of products packaged by other tour operators(hereinafter "The Company", we, us) constitutes a contractual agreement between the participant (you") and The Companyand/or the tour operatorand is an acknowledgement that you have read, understand, and agree to be bound by these Terms & Conditions ("Terms"),which include a Health & SafetyWaiver and any other applicable waivers (see "Waivers" section) for your trip. For new bookings made from 13 April 2022, Qantas Frequent Flyer members can earn 1 Qantas Point per $1 spent on eligible bookings with Globus and Cosmos, and 2 Qantas Points per $1 spent with Avalon Waterways. The cost of Preferred Flights is from $75 to $200 per person, depending on the cruise line, plus any difference in airfare. You must be at least 18 years of age to make a reservation. The Company (on behalf of the tour operator if applicable). 8614 Westwood Center Drive, Suite 800, Tysons, VA 22182 Wake each morning to splendid passing scenery from your window-facing bed. Coverages may vary and not all coverage is available in all jurisdictions. All other 2024 Globus and Cosmos North America and Escorted Tours not listed above The nature and application of these guarantees or warranties will depend on the relevant jurisdiction. Avalon Waterways launched in 2004 as part of the long-established Globus family of travel brands. 2023 Circuit Travel Pty Ltd. All rights reserved. All revisions to a reservation will incur a minimum $30 per person fee plus any airline change fees. you indemnify and hold harmless The Company and its affiliates in respect of The Company for storing, using and transferring this data as described above. Cruising Elevated. It is your responsibility to obtain and have in your possession proper and valid documentation required for entry and departure for each country you travel. Access your travel documents. Raise your sights and set your sails for the rivers of Europe, South America, Asia, and Africa on an Avalon Waterways cruise. . Recreational services exclusion Delivering unparalleled experi. Elevate your cruise experience with fewer passengers, more choices, and endless possibilities. Restrictions. Single rooms are generally smaller in size and may be less conveniently located. Our guests cherish the warmth of our crew members. A world beyond. Calculation of cancellation amounts includes all services and fees on the invoice based on the number of days prior to departure by which we receive the notification. The Government of Australia periodically issues and updates travel warnings and travel alerts for Australian citizens travelling domestically and abroad. SYDNEY NSW 2000 Email:enquiries@globusfamily.com.au Welcome aboard Avalon Waterways. Our crew is devoted without being daunting, focused but not fussy and supportive minus the smother. If you have a current booking, and you cannot see it, enter your booking number below. You agree to not invite into the hotel, whether common areas or your room, any person whose behaviour is likely to be disruptive either to the hotel property or other guests. These events are beyond our control, and The Company(or the tour operator if applicable) will not be responsible for any loss, expense, or inconvenience caused by reasons of such changes. Nothing in these Terms excludes or restricts the application of such consumer laws. Turn never thought I would into glad I did with a budget-friendly tour that includes all the essentials plus a great mix of included excursions and free time. If the Company, or the tour operator if applicable, cancels or reschedules a trip departure due to a Force Majeure Event, the cancellation and refund terms in this agreement shall apply. Explore the chocolate museum in Cologne, and visit the fragrant lavender fields of Provence. The possibilities are as wide open as the views. VIP experiences and first-class, insider encounters. The window of opportunity to see and experience the world just got a whole lot wider. Telephone:1300 973 958 The smile on my face won't go away and neither will all the wonderful memories I take with me and the newfound friends I have. Gratuities Plus, our experienced travel consultants have access to exclusive vacation deals to make sure you get the best value for your time and money. To travel with Avalon Waterways, youare personally required to complete a Guest Acknowledgement process after the reservation is made. 60-31: 50% 119-61: 20% Cruise Itinerary Changes & Cancellations Exclusion of Liability From Europe to the Galapagos and Asia, Avalon is relaxed luxury with choices as many, and individual as you. Prices do not include airfares, except where noted on specific itineraries, and are subject to change without notice. Our guests cherish the warmth of our crew members. You must be a Qantas Frequent Flyer member to earn Qantas Points. To browse shore excursions directly with Avalon Waterways, please CLICK HERE. As you set sail down the worlds most legendary waters, weve curated a collection of the most intriguing experiences to immerse yourself in both on board and off. You agree to not bring in any beverages or food from outside sources, unless clearly permitted in advance by the hotel. We travel to see new things, do new things, and break away from life as we know it. For Avalon Waterways, Carrier Terms & Conditions can be found on the AvalonWaterways.com.au website. 90 60: 35% CLICK HERE to learn more about the AvalonGO app. During the course of your cruise, tour, or excursion, you may encounter the opportunity to participate in additional, optional activities that are provided by independent third-party suppliers. You must be able to walk up/down steps (for motorcoaches) and on ramps without a wheelchair or walker for cruises. o Egypt Keep me logged in. No cooling-off period applies for reservations made after the final payment date. Holidays, Special Events & Venue Closures, Wi-Fi on Transportation Provided via The Company, Cruise Itinerary Changes & Cancellations Exclusion of Liability, Governing Law & Submission to Jurisdiction, Please pay an outstanding balance of {{booking.Currency}} {{booking.PaymentDetails.PaymentDueAmount | ctfAmount:currencySymbol}}, Please complete all traveller information, https://globusfamily.com.au/privacy-policy, https://www.cosmostours.com.au/travel-waivers, https://www.avalonwaterways.com.au/travel-waivers, At least one participant must be 21 or older, Dimensions: 30 x 21 x 11 / 76cm x 53cm x 28cm maximum, Dimensions: 26 x 12 x 10 / 66cm x 30cm x 25cm maximum. Turn never thought I would into glad I did with a budget-friendly tour that includes all the essentials plus a great mix of included excursions and free time. Reservations that do not include full payment by the final payment date will be cancelled and deposit, plus any travel protection, will be retained. The company's fleet is made up entirely of "Suite Ships" that feature rooms with a. Illness Raise your sights and set your sails for the rivers of Europe, South America, Asia, and Africa on an Avalon Waterways cruise. Avalon Waterways is a river cruise company owned by the Globus family of brands and offers cruises in Europe, China, Southeast Asia, South America, India and the Galpagos Islands. Her travel industry career began as a frontline agent and includes executive positions with supplier and retail industry leaders including Norwegian Cruise Line, Holland America, Cruise Planners/American Express, AAA National and the Globus family of . Please enable javascript before you are allowed to see this page. Any payment made to The Company shall be deemed to constitute full acceptance of these Terms, including a Health & Safety Waiver. Relaxed luxury flows throughout the ship in every detail plus personalise with Classic, Active, and Discovery excursions. Final payment dates are determined on days prior to the commencement of services. You may also contact your Cruise Web cruise specialist to request Preferred Flights through Cruise Web's cruise line partners. Globus Revisions Fees. The Company and/or the tour operator if applicablewill indicate known closures in the itinerary or advisements, but not all closures are known in advance. Pop a chair in front of the railing or lay in bed (which faces the water) for the view of your life and fresh air on your skin., Taking a cruise on the Danube at Christmas time (all the Christmas markets are magical) was truly the trip of a lifetime. guarantee as to reasonable time for supply. Our boutique-hotel-inspired Panorama Suites feature the industrys only Open-Air Balconies with the widest-opening windows in cruising and decadent Comfort Collection beds that face the ever-changing scenery.
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