Code Expires. They have scribbled size 7 on it. Verification can help ensure real people write reviews about real companies. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. The lines are open from08:30 - 19:00. Anyone can write a Trustpilot review. Wow! Great to hear that the parcel arrived so quickly. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. Full price items only. Package allegedly dispatched on 11th December and now reported as list in transit! My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Great to hear that the parcel arrived so quickly. Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. footasylum returns faulty Extremely moody.I've never seen such self absorbed people. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". 1. I know customer service.Not one of them smiled.Not one of them acknowledged.Not one of them spoke clearly. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Email and text communication was prompt and efficient. I would avoid at all costs. They also offer a WhatsApp device but it doesnt work. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! Here are 8 tips for writing great reviews. We hope to see you shopping with us very soon. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. Shoved the card machine into our face. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Alpyrex. Men's, Women's & Kids' Trainers & Apparel | Footasylum Ordered Nike trainers. It's your job. The Footasylum app is a great way for users to shop the latest deals and products from Footasylum and to build up loyalty points and vouchers that can be used in-store or online. In November 2022 I placed an order with FootAsylum and it never came. Thank you for signing up to . Restrictions apply. Was told that neither was possible because I didnt return them in the original shoe box! Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Footasylum processes its orders very quickly so theres a small window in which you can cancel your order and stop it from going out. My Returns - Footasylum.com Just noticed that the box they have sent them in isn't for the correct trainers. We are so glad to hear you are happy with the service. Did have returns but again no problems, straight forward and quick refund. Easy! Purchased 2 pairs of Salomon trainers in different sizes. Was looking everywhere but at her customers. Rolling eyes, rude attitude. Footasylum - SafetyCulture (formerly iAuditor) Order placed Sunday afternoon and delivered Monday afternoon. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Totally shocking service in regards to a faulty item that they . Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. As one of the UKs leading sportswear, streetwear and fashion apparel retailers, Footasylum has access to the latest collections from popular brands. Gain access to Footasylum UNLCKD through your main Footasylum account. 363 questions people are asking about footasylum Been trying via live chat, what's app and calling HQ. Simply follow our returns portal link below. How does Footasylum deliver? - Reviews Replies to negative reviews in < 24 hours. Leave this blank if you'd like to publish your review anonymously. Suggested companies are based on peoples browsing tendencies. Greater than 82% of reviewers feedback is Footasylum returns process could be better. Wore them only half a dozen times and the suede covering split along the line of the little toe crease. Bought a pair of Boss trainers at the end of November 2022. We hope to see you shopping with us very soon. If it's something that goes in your house, chances are Beth knows about it and has the latest reviews and recommendations! I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. There was a problem. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. !spoke to Edge lane store about colours in crocs. Ordered some trainers at 10.30pm amd paid for next day delivery. She got the problem sorted in minutes. In real life, they are dull, boring and have no character at all. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Suggested companies are based on peoples browsing tendencies. Just noticed that the box they have sent them in isn't for the correct trainers. When you purchase through links on our site, we may earn an affiliate commission. Thank you for super quick delivery too :))", "I was assured me order would be amended when I requested to cancel it however this was not the case and now I\u2019ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won\u2019t hold my breath won\u2019t be ordering again". 10/10 will not be using footasylum again. Footasylum Refund Reviews | Read genuine reviews on Footasylum refund I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. Will not use again. Easy! . Which are the instant chat and the WhatsApp!! 124.99. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. Ordered coats for 2 of my sons in the sale. very helpful as Liverpool didnt answer the phone. Here are 8 tips for writing great reviews. I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Strengthen your review by uploading photos & videos. @Footasylumofficial 2.16M subscribers Videos Live 0:00 / 0:00 LOCKED IN SEASON 3!!! Footasylum runs individual and seasonal sales that are different to the main brands websites or stores, so you can save money and get cheap deals on the latest collections. Giving one star so I can leave this review. One very disappointed son this Xmas! First and last time I will use this company. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Customer Service. Verification can help ensure real people write reviews about real companies. - KM, posted 1 year ago We use dedicated people and clever technology to safeguard our platform. 299.99. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Only response was we would receive a call within 8 hours - that was two days ago! Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! Up to 50% . We are so glad to hear you are happy with the service. Different assistants all said different things to me and they told me they would deduct 2.50 for a refund despite me receiving a faulty product! At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more, Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. For every 1 spent, you'll earn 5p back every time you shop online or scan in-store. Ordered some trainers at 10.30pm amd paid for next day delivery. Will definitely be ordering from them again. AVOID THIS COMPANY!!!! Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. I would definitely recommend and will be a returning customer. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever.